Madera County – MC Alert

Madera County Sheriff’s Office

Frequently Asked Questions

Phone: 559-675-7770

Substation: 559-642-3201

E-mail: MCAlert@madera-county.com

Madera County Sheriff’s Office

What is MC Alert?

 

Madera County has implemented a state-of-the-art emergency notification system to alert residents about emergencies and other important community news. The emergency notification system enables officials to provide essential information quickly when there is a threat to the health or safety of residents.

How do I sign up?

Click here to register for this service.

Will I still get emergency notifications if I don't sign up?

If you don't sign up, you may receive notifications on your land-line home or business phone. If you only have a cell phone, you MUST sign up to receive alerts.  To be certain you receive important alerts its imperative you register. 

What if my phone number or email address changes?

 

The system is only as good as the information you provide. If your cell phone, work phone, or email address changes, you must go to your profile and update the information. The one exception is land-line phone numbers. If your land-line phone changes to another number, that information will be automatically updated annually. Click here to edit your profile.

Is there a fee for this service?

No, this is a free service.  Cell providers, however, may apply standard text messaging charges to your account if you request text messaging alerts. Madera County is not responsible for any costs incurred when receiving alerts on your cell phone.

Will my contact information be shared with others?

 

No. The information you provide will be strictly used for notification purposes only. We do not give or sell your personal information to any vendor or other organization. We take your privacy seriously.

Where can I find the smart phone app?

 

You can now get the most current notifications and share responses via the Everbridge Mobile Member smart phone application.  Everbridge Mobile Member allows citizens who have already registered at MCAlert.org to receive notifications without the use of SMS or email. View and reply to messages with a survey response, an image, current location and/or any additional information you feel will be beneficial to emergency responders.  You can find the smart phone app for Android here and for the Apple iOS here or search for “Everbridge Mobile Member.”

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